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Hillstone Press Release

Hillstone Networks Accelerates Network Performance And Improves End-User Experience For Garratt-Callahan

by | Jul 29, 2014

Hillstone reduces cloud application access from 45 minutes to near-instant, drastically improving productivity.

July 29, 2014—SUNNYVALE, Calif.—(BUSINESS WIRE)—Recently recognized in Gartner’s Enterprise Network Firewalls Magic Quadrant*, Hillstone Networks, a leading provider of enterprise network firewall solutions, today announced it was chosen by Garratt-Callahan Company to accelerate the company’s network performance and resolve legacy environment Quality of Service (QoS) challenges. After deploying Hillstone’s Next-Generation Firewall, Garratt-Callahan reduced network connection times from several minutes to mere seconds, vastly improving employee productivity and client service levels.

With more than 275 employees and five offices located throughout the U.S., Garratt-Callahan delivers water treatment products and services to some of the largest data centers, hospitals, food & beverage facilities, and enterprises nationally. Accelerated business growth and the deployment of VoIP, coupled with a support-intensive sales force mobile application, resulted in Garratt-Callahan’s corporate network struggling to keep pace and its existing network appliance maxing out at 90% CPU capacity. This not only caused serious performance and access delays for key corporate apps, such as ADT, but it also negatively impacted employee productivity and service levels. However, identifying bandwidth–intensive users and applications was a challenge due to poor reporting offered through the Garratt-Callahan’s legacy solution.

After deploying the Hillstone Next-Generation Firewall, Garratt-Callahan dramatically accelerated network performance by reducing employee sign-on delays by as much as 15 minutes and eliminating web application delays by 45 minutes. As a result, Garratt-Callahan saw the following immediate benefits:

  • Granular reporting for broader and deeper visibility into network traffic at the perimeter, including the type of attacks, the times and dates of attacks, as well as the originating source of attack
  • Ease of administration and implementation of security policies
  • Support bandwidth for a mobile ordering application
  • Increased anti-virus depth level for increased, proactive protection

“Our business was growing, but our IT budget and resources were constrained,” said Jeffrey Garratt, president at Garratt-Callahan. “With the Hillstone Next-Generation Firewall, we were able to implement a cost-effective solution that resolved QoS issues and dramatically increased employee productivity, allowing us to focus on delivering excellent customer service.”

“Customers look for solutions that address a full set of network and security issues and typically don’t have the resources nor budget to purchase multiple products and management tools,” said Lingling Zhang, vice president of marketing at Hillstone Networks. “The Hillstone Next-Generation Firewall provides high-performance solutions as well as deep visibility to applications and bandwidth usage. And its built-in Intrusion Prevention System (IPS) effectively helps customers like Garratt-Callahan defend against network attacks.”*

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*Source: Gartner, Inc., “Magic Quadrant for Enterprise Network Firewalls” by Greg Young, Adam Hils, Jeremy D’Hoinne, 15 April 2014

About Garratt-Callahan Company

Headquartered in Burlingame, CA Garratt-Callahan Company is the largest privately owned water treatment company in the country. Lead by Jeff Garratt, President and fourth generation Garratt family member, the company is guided
by a 110 year mission to provide effective, efficient, and safe water treatment. Established in 1904 the company continues to deliver unrivaled customer service using the latest available technology and promises complete customer satisfaction. Treatment advancements include concentrated-solid chemical treatments, equipment for remote monitoring and treatment for water systems, and the latest in chlorine dioxide generators. Water treatment programs you can depend on; risks reduced to a minimum; peak system performance; and lower operating costs are hallmarks of Garratt-Callahan Company. For more information, please visit