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Voice of the Customer:
Network Firewalls

Gartner Peer Insights

For the 3rd year in a row, Hillstone Networks has been recognized in Gartner Peer Insights Customers’ Choice for Network Firewalls.

The Customers’ Choice is a rating of vendors in a given market — for Hillstone, it’s Network Firewalls — that take into account both the number of reviews and the overall user rating. Based on feedback and ratings from our end users who have purchased, implemented and are happily using our products and services, Hillstone’s overall rating came to 4.8/5 based on 96 reviews, as of 28th Feb 2022.

“In addition to delivering innovative, proven, and effective network security solutions, Hillstone Networks is committed to providing a superior customer experience,” said Tim Liu, co-founder & CTO, Hillstone Networks. “To be recognized with a ‘Customers’ Choice’ distinction, we believe, is a testament to our commitment to provide the exceptional service and support our customers need to keep their companies safe.”

Key findings for Hillstone Networks in the Gartner Peer Insights “Voice of the Customer” Network Firewalls report include:
  • Hillstone Networks received a 100 percent “willingness to recommend” rating from its users.
  • 85 percent of surveyed Hillstone users gave the company a 5 out of 5 stars rating.
  • Hillstone Networks’ Support Experience received a 4.9 out of 5 rating based on 94 reviews.
  • Hillstone Networks’ Sales Experience received a 4.9 out of 5 rating based on 93 reviews.
“The enterprise network firewall market is still composed primarily of purpose-built appliances for securing enterprise corporate networks, although virtual appliances across public and private cloud and heavily virtualized data centers are becoming more important. Products in this market must be able to support single-enterprise firewall deployments and large and/or complex deployments. These include traditional “big firewall” data center placements, branch offices, multitiered demilitarized zones, and, increasingly, virtual versions for the data center and various cloud environments.” —Gartner

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions on things like Next Generation Firewalls and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.

Disclaimer:

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Network Firewalls, Peer Contributors, 29th April 2022. *

Gartner, Magic Quadrant for Network Firewalls, By Rajpreet Kaur, Jeremy D’Hoinne, Nat Smith, Adam Hils, 1 November 2021

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Peer Insights is a trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Download Gartner Peer Insight Report