|
|
|
|
 |
| Service Hotline |
Hillstone service hotline number is 400-650-0259, which provides customers with normal, professional, and complete service. Hillstone hotline service includes technical consultation and case acceptance service. Hillstone performs “the first response mechanism” to track each case from the beginning to the end.
Please prepare the information below to get technical service effectively:
|
 |
Confirm that the device(s) are still covered by warranty. |
 |
SN of the device(s) |
 |
Network topology |
 |
Configuration file and log file of device(s). |
|
| |
| Hillstone after-sale technical support procedure: |
 |
| |
In order to get fast response locally, first, please contact our local agents
If you cannot get in touch with the agent, please offer the SN to us, and we can help you to get the agent.
If you are not satisfied with the technical support provided by the agent, please tell us, and we will help to resolve the issue.
|
|
|
|
| |
|
|
| |
|
|
|
